from Linknet Internet News, January 3, 2006
The Basics to look for in a web host
* 24/7 Live Support by e-mail and Live Chat - There is nothing more frustrating than not being able to get quick response from the technical people at your hosting company. Every reputable host has 24/7/365 support by email. Many now have 24/7 Live Chat as well.
* The ability to easily upgrade your hosting plan - As your business grows you may need to upgrade your plan. This should be a simple, transparent process that does not involve any downtime.
* A web-based control panel - You need this to add or modify email accounts, work with databases, change site configuration, and do basic editing of files.
* 24/7 FTP access - You will want to make changes to your site at unpredictable times, so you will need FTP access to the site at all times.
* Web-based e-mail - Your colleagues and employees will want to pick up their email from anywhere, not just their primary computer. Webmail is the easiest way to give that feature.
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